Privacy

MYJEWELZ are committed to ensuring the security and privacy of information supplied by our customers. The payment gateway uses SSL encryption technology to process all on line credit card payments. Your credit card details are communicated directly between your computer and the secure server using SSL encryption. The security of the connection will be confirmed by the presence of the padlock icon in the lower right hand corner of your browser. SSL encryption technology are approved by most of worldwide clearing banks.. We also accept bankers' checks for clients who are concerned about the security of supplying your credit card details online.

PRIVACY POLICY

All personal details entered by our customers remain encrypted on server until orders are downloaded and processed. We are committed to protecting your privacy and will only use the information that we collect about you lawfully . We collect information about you for two reasons: firstly, to process your order and second, to provide you with product updates /clearance sale. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future. The type of information we will collect about you includes: your name address phone number email address credit/debit card details We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. We do not supply or sell customers details to any outside organization.

Cookies are only used on this shopping site to keep track of the contents of your shopping cart once you have selected an item. If you have any questions/comments about privacy, email info@myjewelz.com

The security and protection of our customers' personal information is our top priority and is especially important in our business. We are professionals and have never had a problem with securing the privacy of our customer information.

The Information We Need to Process Your Order

To process your order, we require your name, phone number, billing address, email address, shipping address and credit card information.
We only use this information to create your account and/or to process your order. If any questions arise about your order we will contact you first by email and then, if necessary, by phone.
We share only necessary information with the third parties that are involved in the order process, such as the financial institution that issued your credit card and the shipping carrier.

Other Information We Collect

Contact Form

Should you contact us through our contact form, we require your name and email address only to send you a reply.
Personal Information is Not Shared Aside from the previously mentioned third parties involved in the processing of your order, we do not share your personally identifiable information with any other entities without your express permission.

By using our website, you consent to the usage and collection of this information. If we decide to alter our privacy policy, these changes will be posted on this page so that you will always be informed about what information is collected, how it is used, and under what circumstances it will be disclosed.

Shipping & Insurance

MYJEWELZ will pay shipping and insurance for you anywhere in the world. The goods become your property once we have delivered them to the Post Office or Courier.Though most countries do not impose any import duties ( or VAT ) on products purchased / imported for personal use ( Non Trade ) , If your country imposes any duties, excises or taxes on the importation of goods, these costs must be met by you.

We will assist you as much as we can in making any claims for insurance for goods lost in transit, however, any claims are ultimately between you and the insurer.

Pricing & Payment Methods

Exchange Rates:

All goods are sold in US dollars. The conversion rates on the site are only to give you an estimate of the price in your currency. The exchange rates used will be updated regularly, however, you should inform yourself of the current exchange rate.

Paying by cheque:

Please note that MYJEWELZ only accept US Dollar checks. Checks need to be received within 7 days of purchase. Please email us to inform us that you will be sending a cheque. We will contact you to confirm the order. As soon as we receive payment we will send the goods to you.

Paying by Credit Card:

The easiest way to pay us is by on-line credit card. We accept Visa, Master Card and other as per shown on the site or sale.

Paying by Telegraphic Transfer:

Please contact us for bank details.

Security

Credit Card Information & Encryption:

No Credit Card information is retained on any Web Server. Your financial transactions are via Secure Socket Layer (SSL) encryption for your protection.

Our Use of Cookies through the MY JEWELZ Website:

Cookies are small pieces of information that are stored by your browser on your computers hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide the functionality you require when visiting the MYJEWELZ Jewellery Website (for example, to place items in your shopping cart). Please note, that your shopping cart will not function if you have cookies disabled on your browser.